Frequently Asked Questions
Everything you need to know about shopping with TAMTAM
How can I track the status of my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is TAMTAM's return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, TAMTAM ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At TAMTAM, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.